VisitAble Training
VisitLEX is proud to partner with VisitAble, a leader in accessibility education, to provide destination-wide accessibility training in 2026.
Offered at no cost to our hospitality partners, this program will help create more welcoming, inclusive experiences for everyone visiting the Bluegrass Region, with an optional paid certification available for businesses that choose to participate.
Why Accessibility Training Matters
Educated and trained staff are better equipped and more confident in supporting individuals of all abilities. With 26% of American adults (61 million people) living with a disability and travelers with disabilities spending more than $50 billion annually, accessible travel represents a powerful and often untapped market.
Globally, more than 1 billion people live with a disability, and 95% of travelers with disabilities say they would travel more if destinations were easier to navigate, offered clear online information, and demonstrated a commitment to accessibility through training.
The VisitAble training is both a smart investment and a meaningful opportunity for growth.
"Our partnership with VisitAble was incredibly impactful. The partnership resulted in enhanced disability awareness and inclusion to improve experiences for incoming travelers to our destination, as well as for local community members. VisitAble's thorough communication, flexibility, and punctuality made collaboration and coordination effortless as we worked with our tourism partners.
We were recognized as 2022's most progressive destination by Wonders Within Reach, which will undoubtedly help us attract and serve more visitors. Working with VisitAble is a no-brainer for Destination Marketing Organizations."
- President and CEO, Richmond, VA Region Tourism
Enrolling in VisitAble Training
Getting started with VisitAble Training is easy—simply click the button below to begin the process. Once enrolled, you'll gain access to a self-guided eLearning portal. Here, you can discover practical, expert-led modules built from real-world stories, interviews, and scenarios relevant to today's hospitality industry, along with visuals, examples, and competency quizzes designed to be completed at your own pace on mobile or desktop.
High-impact topics include current and respectful language, best practices for guest interactions, industry-specific guidance, accessibility fundamentals, and more—empowering teams to deliver inclusive and welcoming experiences with confidence.
