Lexington, KY - Horse Capital of the World

Launched in February, 2007, the Bluegrass Tourism Ambassador program is creating a professionally trained pool of volunteers and hospitality workers who will be capable of interacting with visitors and giving knowledgeable answers to their questions. This training will help convey a consistency in message, accuracy in details and a high level of hospitality throughout the region.

The Lexington Convention and Visitors Bureau contracted with renowned hospitality trainer Mickey Schaefer, owner of Mickey Schaefer & Associates and founder of the Tourism Ambassador Institute to be the accredited provider for Certified Tourism Ambassadors.

People who go through the Bluegrass Toursim Ambassador training, and pass the exam at the end of the course, will receive national certification with the designation of "CTA" (Certified Tourism Ambassador) through the Tourism Ambassador Institute.

Hospitality workers, servers, taxi drivers and front line personnel of any kind, and the general public are invited to take the 4.5 hour course. Courses are offered throughout the year at a variety of locations.

Find out more about the Tourism Ambassador Institute at www.ctanetwork.com. To learn more about the Bluegrass Tourism Ambassador program contact:

Julie Schickel
Ambassador and Information Specialist Coordinator
(859) 244-7717
jschickel@visitlex.com